Privacy Policy – Steelbeam Installers Limited

Effective Date: 10/04/2024
Last Updated: 30/04/2025
At Steel Beam Installers Ltd ("we", "our", "us"), we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you use our services, visit our website, or contact us.
1. Who We Are
We are a UK-based company specialising in the installation of steel beams for residential and commercial construction projects.
Company Name: STEEL BEAM INSTALLERS LTD
Company Address: Westmead House, Westmead, Farnborough, Hampshire GU14 7LP
Email: info@steelbeaminstallers.co.uk
Phone: 01252 227 225
2. What Information We Collect
We may collect and process the following personal data:

• Name and contact details (e.g., email, phone number, address)

• Site address for installation work

• Details of your enquiry or project

• Payment and invoicing information

• Communications between you and us (e.g., emails, calls)

We may also collect technical information via our website such as IP addresses, browser types, and cookies (see Section 7).
3. How We Use Your Information
We use your data to:

• Provide and manage our steel beam installation services

• Respond to your enquiries and provide quotations

• Process payments and issue invoices

• Communicate updates or changes to services

• Comply with legal and regulatory obligations

We do not sell your personal data to third parties.
4. Legal Basis for Processing
Under UK GDPR, we rely on the following lawful bases:

• Contractual necessity – to perform a contract with you

• Legal obligation – to comply with tax or other regulations

• Legitimate interests – to operate and improve our business

• Consent – when required (e.g., for marketing communications)

5. How We Store and Protect Your Data
Your data is securely stored on password-protected systems and/or encrypted cloud-based platforms. We implement appropriate physical, electronic, and managerial safeguards to protect it.
We only retain personal data for as long as necessary to fulfil the purposes outlined or to comply with legal obligations (e.g., HMRC records retention).
6. Sharing Your Data
We may share your data with:

• Subcontractors or engineers directly involved in your project

• Accountants or payment processors

• Legal or regulatory bodies if required

All third parties are required to maintain the confidentiality and security of your data.
7. Cookies and Website Data
If you use our website, we may use cookies or tracking tools to enhance functionality and understand visitor behaviour. You can disable cookies via your browser settings.
8. Your Data Protection Rights
Under UK GDPR, you have the right to:

• Access the data we hold about you

• Correct any inaccurate or incomplete data

• Request deletion of your data (“right to be forgotten”)

• Object to or restrict how we use your data

• Data portability (receive a copy in a usable format)

• Withdraw consent at any time (where applicable)

To exercise these rights, please contact us at [insert contact email].
9. Complaints
If you are unhappy with how we handle your data, please contact us first. If we cannot resolve your concern, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
Website: https://ico.org.uk
Phone: 0303 123 1113
10. Changes to This Privacy Policy
We may update this policy from time to time. Any significant changes will be posted on our website or communicated directly to you.